Terms of service

 

BNP Extensions products are designed for professional salon use and trained hair extension specialists.

Proper installation and removal of hair extensions require professional knowledge and experience.

BNP Extensions strongly recommends that all hair extensions be installed by a licensed cosmetologist or certified extension professional.

BNP Extensions is not responsible for damage resulting from improper installation, misuse, or incorrect maintenance.

This includes:

• Incorrect installation techniques
• Improper removal methods
• Use of incorrect tools or products
• Failure to follow recommended maintenance guidelines

Customers purchasing professional tools acknowledge that they understand how to properly use these products.

Hair Extension Care & Maintenance Policy

Proper care is essential to maintain the quality and lifespan of hair extensions.

To ensure the best results, customers should follow professional care recommendations.

BNP Extensions is not responsible for damage caused by:

• Excessive heat styling
• Incorrect hair products
• Improper brushing or detangling
• Chemical treatments after purchase
• Improper washing or conditioning
• Sleeping with wet hair
• Failure to follow maintenance instructions

Hair extensions are considered a hygienic and personal product; therefore, they cannot be returned once used.

Improper care may affect the appearance, texture, and longevity of the extensions.

Hair extension colors may appear slightly different depending on:

• Lighting conditions
• Device screens
• Natural hair undertones

BNP Extensions recommends scheduling a professional consultation for accurate color matching.

We cannot guarantee an exact color match based solely on photos.

Limitation of Liability

By purchasing from BNP Extensions, customers agree that BNP Extensions and its affiliates are not liable for damages resulting from improper use, installation, or maintenance of products.

BNP Extensions’ liability is limited to the value of the product purchased.

 

Contact for Returns

All return requests must be submitted to:

Email: bnpextensions.info@gmail.com

Customers must receive return authorization before sending any item back.

 

Branding Message

Salon‑grade hair extension tools and luxury I‑Tip hair used at BNP Extensions Studio in New York.